Privacy Policy

Last updated: 4 February 2026

Refocus Workshop (“we”, “us”, “our”), trading as Kheffache Studios Ltd, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, register for our workshops or services, communicate with us, or otherwise interact with us.

By using our website or services, you agree to the terms of this policy.

1. Who We Are

Controller:
Kheffache Studios Ltd
Company Number: 709674 (Ireland)

Trading As:
Refocus Workshop

Website:
www.refocusworlshop.eu

Contact:
Email: hello@refocuswroslhop.eu
Address:
7 Old Dun Leary Road
Dún Laoghaire
Co. Dublin
Ireland

2. Personal Data We Collect

We collect personal data you provide directly and data collected automatically.

2.1 Information You Provide

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and contact address

  • Business or professional details

  • Workshop registration and preferences

  • Payment information (processed securely by third-party providers)

  • Communications and correspondence with us

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent

  • Referring URLs

  • Date and time of access

This data is collected using cookies, tracking pixels, and analytics tools.

3. How We Use Your Personal Data

We use your data to:

  • Process workshop bookings and registrations

  • Deliver services and communicate important updates

  • Send confirmations, reminders, and support responses

  • Process payments and issue receipts

  • Send newsletters, promotions, and workshop marketing (with consent)

  • Improve website performance and user experience

  • Meet legal, financial, and regulatory obligations

4. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

  • Contractual necessity: To provide services you have booked

  • Consent: For marketing emails, newsletters, and promotions

  • Legitimate interest: Improving services and customer experience

  • Legal obligation: Compliance with accounting, tax, and regulatory requirements

You may withdraw your consent for marketing at any time.

5. Payments

Payments are securely processed by third-party providers. We do not store or process your card details directly.

Our payment providers include:

  • Stripe

  • Squarespace Payments

These providers process your data in accordance with their own privacy and security policies.

6. Email, CRM & Communications

We use third-party platforms to manage customer communications and marketing:

  • Squarespace Email Campaigns

  • 17hats CRM

These platforms may store and process your personal data on our behalf in compliance with GDPR and applicable data protection laws.

7. Analytics & Tracking

We use analytics and advertising tools to understand how visitors interact with our website and improve our services.

This includes:

  • Google Analytics

  • Meta Pixel (Facebook/Instagram tracking)

These tools may collect usage data, device information, and anonymised behavioural data through cookies and similar technologies.

8. Cookies

We use cookies to enhance your browsing experience.

Types of Cookies We Use

  • Essential cookies: Required for website functionality

  • Analytics cookies: Help us understand how users interact with our site

  • Marketing cookies: Used to deliver relevant advertising and content

You can control or disable cookies through your browser settings. Some features of the site may not function correctly if cookies are disabled.

9. Sharing Your Data

We may share your data with:

  • Payment processors

  • Email and CRM platforms

  • Website hosting and analytics providers

  • Professional advisors (accountants, legal, regulatory)

  • Authorities where required by law

We do not sell or rent your personal data to third parties.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Maintain business and financial records

  • Meet legal and regulatory requirements

Financial records are retained in line with Irish legal obligations.

11. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at:
hello@refocuswroslhop.eu

12. Data Security

We use appropriate technical and organisational safeguards to protect your personal data. While we take reasonable measures to secure your information, no online system can be guaranteed to be completely secure.

13. Third-Party Links

Our website may contain links to third-party services or platforms. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.

15. Contact

If you have any questions about this policy or how we handle your data, please contact:

Refocus Workshop
Trading as Kheffache Studios Ltd
Email: hello@refocuswroslhop.eu
Address:
7 Old Dun Leary Road
Dún Laoghaire
Co. Dublin
Ireland